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Where possible, our team are working from home - but hundreds of quality packaging products are still available for same day dispatch.

Repairs & Maintenance

We pride ourselves on selling reliable, robust machines that provide a great level of service over many years.

We really believe in the quality of our machines, and hope that you get the best out of yours. However, sometimes, things just go wrong.

If you want to protect your machine against unplanned downtime, there are a number of ways that you can do so with Packer.

Packer equipment comes with a standard back to base warranty for a minimum of 12 months. But with an on-site warranty or service plan, our engineers will come direct to you. So you can optimise your equipment uptime, ensuring your machine is always kept running effectively and efficiently.

  • Optimise equipment uptime - keep your downtime to a minimum and eliminate the cost of returning your equipment to base
  • Priority access to experienced engineers and technical help - 5 days a week, just a phone call away
  • Faster response times - we normally respond to call outs within 48 hours, but with a service plan, our response could be up to 70% faster
  • OEM replacement parts - all replacement parts we install are original and as specified by the equipment manufacturers
  • A choice of plans to suit your specific needs - different levels of coverage and cost depending on your equipment and requirements

Two service options available:

  • On-site Warranties for 12 or 24 months giving you on-site cover against breakdowns and performance issues. On-site help reduces your downtime and eliminates the cost of returning equipment to base
  • Preventative Maintenance Contracts offering 2 or 4 scheduled visits over the year, including full diagnosis, advice, repairs and reporting on any problems with your machine - in order to pinpoint and avoid any risk of a breakdown, before it occurs

Protect your machine with a Packer service plan, and protect your productivity. For more information on our choice of warranties and service plans, call us now on 01268 885882.

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Wide Range Of Products

Over the past 50 years we've honed our product offering to make sure we're able to deliver a wide range of products that our customers care about.

Let's Talk Packaging

Our team of experienced and helpful packaging experts are ready to talk to you about your packing room requirements. 9am - 5pm, Monday to Friday.

Discount Products

We love a bargain, so we've collected all of the products that we currently have listed as reduced on our website, in one convenient location. Available while stocks last!